Reference

exstratogel Privacy Policy for Your Account

Our Privacy Policy explains how exstratogel handles the details you provide before account access, including your phone verification, wallet records and device signals.

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exstratogel exstratogel Privacy Policy for Your Account
CONTACT PATHS

Where To Ask About Your Account Data

A direct support path helps you ask about the Privacy Policy without explaining your concern repeatedly. Start from the support contact connected to your account and include the phone number used for verification, the relevant wallet reference and the action you want us to take. We use those details to locate the right record, while you should never send a password or full wallet credential.

Team online

Account data request

Use the account support path to ask which personal details are connected to your profile, including phone verification records and recent login events.

Wallet record check

For DANA, OVO, GoPay or QRIS questions, include the transaction reference and status shown beside the cashier record so we can trace the entry.

Access concern

If a login or device check stalls, tell us the browser or phone path used and the time of the attempt; do not share your password.

DATA HANDLING

Inside exstratogel Privacy Controls

We keep the Privacy Policy practical by linking each data use to an account action you can recognise.

Account records

We use your phone number, account identifiers and verification result to connect you with the correct profile and reduce confusion when more than one device is used.

Cookies

Cookies can remember session status and selected preferences on the website. You can manage browser cookie settings, though turning them off may interrupt account access.

Device signals

Browser type, device signals and login time may be checked when your account opens on mobile or desktop, helping us identify unusual access patterns.

Wallet references

Payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account records help match status updates without requesting your wallet password.

Retention periods

We retain each data category for the account, transaction, security or legal purpose that requires it, then remove or restrict it when that period ends.

Change requests

Contact our account support path to request access, correction or clarification. Include the verified phone number and a precise description of the requested change.

Privacy Policy Answers For Indonesia

These Privacy Policy answers address the account, device and payment questions you may search before opening an account. We keep each response tied to a practical step, from phone verification to a request about a DANA or QRIS record.

The exstratogel Privacy Policy covers account details, phone verification, login events, cookies, device signals, lobby activity and payment references connected with your website access.

We use your phone number to verify the account before access and connect support requests to the correct profile. We do not need your DANA, OVO or GoPay password.

Yes. The Privacy Policy covers QRIS references and status records used to match an account transaction. A reference can be checked without storing the credentials for your wallet.

Yes. Send a correction request through the account support path with your verified phone number and the specific detail that appears inaccurate. We will assess the request under applicable local law.

Cookies may preserve your session and selected settings on the website. You can adjust them in your browser, but disabling required cookies may interrupt login or account access.

We keep payment references only for the account, transaction, security or legal purpose requiring them. This can include DANA, QRIS, bank transfer and virtual account status records.

Yes. The Privacy Policy applies when you use a mobile browser or desktop browser. Device and login signals may be recorded to protect account access, subject to where local law permits.